Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your relationship with Raccoon Gang OÜ ("Company," "we," "our," or "us") regarding the use of our services and website.

2. Company Information

• Company Name: Raccoon Gang OÜ
• Registration Number: 12838582
• Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Pae tn 25-47, 11414
• Email: [email protected]

3. Acceptance of Terms

By accessing and using our website or services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

4. Services

Raccoon Gang OÜ provides computer programming services including but not limited to:

• Web application development
• Mobile application development
• Database solutions
• Cloud services
• Custom software development
• API development and integration

5. Service Agreement

5.1 Project Scope

Each project will be governed by a separate written agreement that outlines the specific scope, timeline, deliverables, and pricing.

5.2 Changes to Project Scope

Any changes to the agreed project scope must be documented in writing and may result in additional charges and timeline adjustments.

6. Payment Terms

6.1 Pricing

Pricing for services will be provided in individual project proposals and may be based on fixed project rates or hourly rates.

6.2 Payment Schedule

Payment schedules will be outlined in individual project agreements. Generally, payments may be required as follows:

• Initial deposit upon project commencement
• Milestone payments during project development
• Final payment upon project completion

6.3 Late Payments

Late payments may incur interest charges and may result in suspension of services until payment is received.

7. Intellectual Property

7.1 Client Ownership

Upon full payment, clients will own the custom code and applications developed specifically for their project.

7.2 Company Ownership

We retain ownership of:

• Pre-existing code and frameworks
• General methodologies and processes
• Improvements to our own tools and frameworks

8. Confidentiality

We will maintain the confidentiality of all client information and will not disclose confidential information to third parties without written consent.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

9.2 Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied.

10. Limitation of Liability

Our liability for any damages arising from our services shall not exceed the total amount paid by the client for the specific service that gave rise to the claim.

11. Support and Maintenance

Post-launch support and maintenance services are available under separate agreements. The scope and duration of support will be specified in individual agreements.

12. Termination

Either party may terminate a service agreement with written notice. Upon termination:

• Client must pay for all work completed up to the termination date
• We will deliver all work completed up to the termination date
• Both parties will return any confidential information

13. Force Majeure

We shall not be liable for any delays or failures in performance resulting from acts beyond our reasonable control.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Estonia.

15. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through negotiation first, and if necessary, through arbitration in Estonia.

16. Website Terms

16.1 Website Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems

16.2 Website Content

All content on our website is our property or used with permission. You may not reproduce, distribute, or create derivative works without our written consent.

17. Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your information.

18. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on our website with the updated effective date.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

20. Contact Information

For questions about these Terms, please contact us:

• Email: [email protected]
• Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Pae tn 25-47, 11414